Terms and condictions

Art. 1. Object

These General Conditions of Sale (hereafter "C.G.V.") have as their object the sale of products made remotely via the internet on the site belonging to CapitanoDentice The C.G.V. they will apply among the subjects of the contract which are: Seller: CapitanoDentice identified above Seller; Customer: the subject identified by the data entered when completing and sending the order form electronically with simultaneous acceptance of these General Conditions (in the continuation indicated as: "Customer"). It is forbidden, by the legislation regarding personal data, to the Customer to insert false names, and / or invented, and / or fancy, in the online order procedure and in further communications. The Seller reserves the right to report to the Competent Authority any violation or abuse, in the interest and for the protection of consumers and public faith. Furthermore, the Customer relieves the Seller from any error deriving from the issue of incorrect tax documents due to incorrect or incomplete information relating to data supplied by the customer, being the only one responsible for the correct insertion. The present C.G.V. they concern the sale of the products displayed on the website of the Vendor who reserves the right to modify at any time the present C.G.V. giving notice to the Customers with the publication on the Website.

Art. 2. Online sales

By online contract of sale we mean the distance contract, ie the legal transaction concerning the sale of the "Products" stipulated between the Seller and the Customer in the context of a remote sales system organized by the Seller which, for this contract uses "internet" and related technologies. These contracts, therefore, will be concluded directly through access by the Customer to the corresponding website at www.capitanodentice.com, where, following the procedures indicated, he will conclude the contract for the purchase of the Product. For each of the products a Technical Data Sheet is available on the Site containing the main characteristics and technical specifications of the same, as described by the manufacturers and / or importers and / or the Seller. The images and descriptions are created by the Seller or taken from the catalogs of importers and producers, who during production can make changes and report them with subsequent updates. The Seller is absolutely not responsible for these possible changes. It is understood that the image accompanying the Descriptive Technical Sheet of the Product may not be fully representative of its characteristics, but differ in color, size, accessory products shown in the figure and may change at any time without any obligation of notice by the Seller in virtue of changes made by producers and / or importers.

Art. 3. Prices.

The Customer may only purchase the Products offered on the site, at the price indicated therein in US Dollars. By following the procedure indicated on the website. The correct receipt of the order is confirmed by the Company by an e-mail reply, sent to the e-mail address communicated by the Customer. This confirmation message will contain date and time of execution of the order and a "Customer order number", to be used in the case of any communication with the Seller. The message will include all data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections. It remains the possibility, by the Company, before sending the order confirmation, to request the Customer via e-mail for further information with reference to the purchase order made on the Site. The list prices are subject to variations according to the determinations of the producers and / or importers. In this sense, the Vendor will proceed to indicate the new prices with the on-line update. Any errors in the publication of prices do not imply the automatic acceptance of the order and the shipment of the goods by the Seller. In this case the transaction.

Art. 4. Product availability.

In the case of unavailability of the ordered Products in stock, which occurs after the time the order is placed on the site by the Customer, the Seller will immediately notify the e-mail address indicated by the same. In this case the transaction will be canceled. In this case, any contractual or non-contractual obligation on the part of the Seller for the non-conclusion of the contract is excluded.

Art. 5. Acceptance of General Conditions of Sale.

The Customer, with the electronic transmission of his purchase order, unconditionally accepts and undertakes to observe in his dealings with the Seller, the GCS described with this document, declaring to have read and accepted all the indications provided to him, also acknowledging that the Seller is not bound by different conditions unless previously agreed in writing.

Art. 6. Method of payment.

The payment of the Products purchased by the Customer as well as the relative delivery costs can be made exclusively according to the following methods: - Pay Pal In case of exercise of the right of withdrawal by the Customer following the payment of the Products purchased on-line, the Seller will instruct PAY PAL to credit the amount to be reimbursed to the customer's account. At no time during the purchase process, the Seller is able to know the Customer's information before the actual payment.

Art. 7. Shipping.

The purchased products will be sent by the Seller to the address indicated by the Customer. Attention, the CapitanoDentice will always send the product to the PayPal address of the user from which the payment originated and which, therefore, for the payment method chosen by the customer, is therefore always sent. the interest of the registered customer on the CapitanoDentice site, update, if necessary, the same PayPal shipping address also on the site. Each shipment is sent to the customer with express couriers selected in the relevant listings where indicated, or with economic deliveries, as well as "slow" (especially for deliveries from Italy abroad), but it is always however only sent items . Indicatively, without this implying any constraint for the Seller and subject to availability of the products in addition to any causes of force majeure, the goods will be delivered to the courier, within seven working days after acceptance of the order by the Seller. orders will be processed only with goods that are completely available. Upon receipt of the goods at home, the customer must verify the integrity of the packages, it will be responsible for the same to detect and note exactly the lack of integrity of the package by the courier, under penalty of forfeiture rights in this regard. In any case, the shipment constitutes delivery of the goods which from that moment leaves the Seller's availability.

Art. 8. Product warranty.

The products purchased on the site www.capitanodentice.com are subject to the discipline, as applicable, as per Legislative Decree 2.2.2002 n. 24 (G.U. N. 57, 8.3.2002) on sales contracts and guarantees concerning consumer goods and, to the extent not contemplated therein, to the specific provisions envisaged in this regard by the Civil Code. This warranty will apply to the product that has defects of conformity and / or malfunctions not found at the time of purchase, provided that the product is used correctly and with due diligence, ie respecting its destination and as provided for in any technical documentation , with observance of the various operating regulations indicated therein. The aforementioned guarantee will not be applicable in case of negligence, carelessness in the use and maintenance of the product. Any non-conformity of the products must be reported in accordance with the law and communicated by e-mail, fax or registered letter. The product, even if not compliant, at the time of return to the Seller to be repaired or replaced must be complete packaging and all the accessories and documentation received from the customer at the time of purchase. The return of the product without the original packaging, accessories and documentation above prevents the seller from replacing the product at the manufacturer and makes it impossible to replace it. In any case, the reshipment must be communicated and agreed with the Seller who must be informed on how to return with the communication of the courier and any tracking number. The goods being returned travel at the risk of the customer until the delivery to the Seller. The Seller reserves the right to verify the actual defect declared by the Customer and to carry out the repair or replacement only after this check. If as a result of the verification by the manufacturer the defect does not result in a lack of conformity, the Company reserves the right to charge the Customer for the costs of verification and restoration as well as the related transport costs.

Art. 9. Right of withdrawal

Purchases made on the www.capitanodentice.com website are governed by Italian law on mail order sales. In the event that the Customer has made an incorrect order and has received an article he did not want, he has 14 (fourteen) calendar days from the date of delivery to exercise the right of withdrawal, or the possibility to return the product. Pursuant to articles 64 et seq. DLT 206/2005, the consumer customer, that is a natural person acting for purposes unrelated to business, commercial, craft or professional activity carried out, has the right to withdraw from the purchase contract for any reason and therefore has the right to return the asset purchased and to obtain reimbursement of expenses incurred, in compliance with the methods indicated below. The right of withdrawal is subject to the following conditions: a) the right applies to the product in its entirety and not to parts or components of it; b) in the case of premium transactions or combined promotional sales, in which the purchase of an asset is associated with another asset that is sold at a derisory price (or given), the right of withdrawal will be legitimately exercised with the return of both the goods object of the purchase (given the constraint of the accessibility of the asset in promotion compared to the first). To exercise the right of withdrawal, the customer, without need to provide explanations and without any penalty, must send within the term of 14 (fourteen) calendar days from the day of receipt of the goods, a communication which indicates the desire to withdraw from the contract. The Seller is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments. The Seller will refund the price of the goods for which the Customer has exercised the right of withdrawal provided that the goods are intact and not used. Without prejudice to any expenses for restoration of damages, the Seller will refund the full amount paid by the Customer at the time of purchase of the goods, within 14 calendar days from the date on which CapitanoDentice became aware of the exercise of the right to withdrawal, provided that the goods have been sent in the meantime in the manner indicated above, by crediting the amount to be reimbursed to the Customer's PAY PAL account. The right of withdrawal automatically expires in cases where it is ascertained: a) the lack of the original packaging and / or packaging; b) the absence of all the integral elements of the goods (accessories, tags, labels, information notes, etc.); c) damage to the product for reasons other than its transportation d) use of the product; In case of forfeiture of the right of withdrawal, the will provide to return to the sender the goods purchased and already in his possession, charging him the shipping costs. Return address: DENTICE RAFFAELE VIA LACIDE DE GASPERI 74 80059 TORRE DEL GRECO (NA)

Art. 10. Information and complaints.

Any clarification, information on assistance services or any claim, can be requested or advanced to CapitanoDentice from its registered office as indicated above and by e-mail to the following addresses: The information contained in C.G.V. and on the site for the individual products are in their entirety communicated through these conditions and through the cards pursuant to and for the purposes of Articles. 52 and 53 DLT 206/2005


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